Letter from FEMA

I registered at FEMA web site for Katrina and was told a SBA loan applicaton would be mailed to me. Got a letter a few days later from Mike Brown at FEMA. It stated the phone number I should call if I want a SBA loan application. So, the web sends a letter saying to dial a phone number to get a letter. I guess that is about what we are to expect from FEMA. I'm not jumping to make the call.